Trusted Epic Partners for
6 of the top 10 Hospitals
Best ranked Cancer Hospital in the West
Leading Children's Hospital in California
Largest Public Hospital in the Bay Area
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Epic Managed Services
Epic Application Support
We offer managed services for managing incidents and maintenance ticket volumes for all modules of Epic, with strict adherence to SLAs, freeing up the client resources to focus on core initiatives.We offer a set of reliable, responsive, adaptable and proven solutions which allows our customers to grow their business.
As part of our managed services initiative or as a standalone service, we offer 24*7 On call support, across all Epic modules.
We offer L1 support by making use of the available knowledge base; L2 , where we do an investigation to determine the resolution for incidents and L3, where we coordinate with Product owners for enhancements/ incidents pertaining to code changes.
We offer a managed services initiative to handle complete Upgrade. We achieve this through a thorough analysis and impact to other ancillary systems and create an upgrade plan for a smooth EMR/EHR upgrade.
Managed Testing Services
We offer end to end application testing at an enterprise level, and can help address major testing challenges and achieve optimum quality outcomes for our Healthcare clients. We offer Functional testing, System testing, Integration testing, User acceptance testing and Automation framework using leading platforms. We have extensive re-usable test cases and test scripts.
EHR Revenue Cycle Data Service
We provide latest data files and processes, the required HIPAA L1-L7 validations, code sets validations and claims relationship validations to submit clean claims data to insurance companies.